The researcher used quantitative methods with a type of associative causal model. This study tries to find out if socialization using digital media is an effective step. One way is to use digital media socialization and health protocol policies. The government issued various ways to educate the public so that the number of COVID-19 transmission on public transportation may decline. In fact, the central and provincial governments have issued policies to restrict public transportation passengers such as Transjakarta, Mass Rapid Transit, and also Electric Railways. Although until now the COVID-19 pandemic is still ongoing, but public transportation users have not decreased significantly. Public Transportation in Jakarta is still the main choice for people in DKI Jakarta who want to travel.
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